Our Process
For Sellers
- Navigate to the “Sell Now” tab on our website.
- Complete the form with your personal details and information about the product(s) you wish to sell.
- Our team will receive your submission and contact you to verify the product details.
- Once verification is complete, your product will be listed on our website.
- That’s it — your item is now live!
After Your Item Sells
- We will notify you immediately once your product is sold.
- Product is subject to inspection
- Courier collection or pickup will be arranged.
- Upon receipt of payment from the buyer, your payout will be processed promptly.
Pricing
Listing your item is completely FREE
You only pay a percentage fee once your item has sold.
Service Terms & Process Guidelines
1. Returns and Refunds
1.1. Refund Eligibility
Refunds will only be issued if the product received does not match the photo or description provided in the listing. Buyers must submit refund requests within 3 days of receiving the item, with clear photographic evidence.
1.2. Unverified Listings
We do not accept liability for unverified listings. Buyers should verify item details and communicate directly with the seller before purchasing.
1.3. Second-hand Condition Disclaimer
This is a second-hand platform. Items may be used, damaged, or incomplete. By purchasing, the buyer agrees that:
- The item may not be in new condition.
- We do not guarantee the item’s quality, performance, or longevity.
- We accept no responsibility for wear and tear or defects typical of used goods.
1.4. No Returns for Buyer’s Remorse
Returns are not accepted for reasons such as:
- Change of mind
- Incorrect size, fit, or color
- Minor cosmetic issues consistent with second-hand items
- General dissatisfaction if the item matches the description and images
2. Shipping
2.1. Shipping Responsibility
Shipping is managed by individual sellers. It is the seller’s responsibility to:
- Package items securely
- Provide accurate shipping details and tracking (if available)
- Dispatch items in a timely manner
2.2. Delays or Losses
We are not responsible for:
- Delays in delivery caused by third-party couriers
- Lost or stolen packages during transit
Buyers should contact the courier or seller directly for issues related to delivery.
2.3. Shipping Costs
Unless stated otherwise, buyers are responsible for all shipping costs, including return shipping where applicable.
3. User Responsibilities
3.1. Buyer Responsibilities
Buyers must:
- Read all item descriptions carefully
- Examine photos thoroughly
- Communicate with sellers to clarify doubts before purchase
- Make informed decisions based on the condition of second-hand items
3.2. Seller Responsibilities
Sellers must:
- Provide accurate descriptions and clear photos
- Be honest about the condition of the item
- Ship items promptly and securely
- Respond to buyer inquiries and resolve complaints in good faith
3.3. Account Conduct
All users must:
- Refrain from fraud, misrepresentation, or abusive behavior
- Use the platform respectfully and in accordance with local laws
- Not post prohibited, illegal, or counterfeit items
4. Platform Disclaimer
- We provide a marketplace service only and are not a party to the transaction between buyer and seller.
- We do not guarantee the authenticity, legality, or condition of listed items.
- We reserve the right to suspend or ban users who violate our terms or abuse the platform.